emergent math

Lessons, Commentary, Coaching, and all things mathematics.

What Khan Academy Gets Really, Really Right

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There is no shortage of criticism of Khan Academy around these parts. In fact, Khan Academy criticism was among the first unifying themes of the math blogosphere. Since then, however, KA has made their platform more robust and useful. And those of us who swore it off might want to take another look.

I’m taking another look because my son is using it – not because his school is assigning it, but because he wants to learn the material. This in and of itself was perplexing to me, so I decided to figure out why he was so invested that he’d want to use KA as his limited screen time for the weekend.

Part of the hook is that it comes through a screen. For whatever reason, he’s more apt to do work when it’s on a computer. He’ll struggle to write an essay on physical paper, but struggle to keep his word count low in Google Docs. He doesn’t love to draw with a pencil, but will spend hours creating an interactive image in Scratch. Or even in the KA computer science section.

So that’s one hook. There are also probably lessons to take away around customization and visualization. For example, here is my son’s “bio.”

But there are two crucial things that make KA engaging and even pedagogically sound (or at least, can push us to be more pedagogically sound).

  1. It lowers the pain threshold for incorrect answers. By allowing instant retakes on problem sets, there’s less of an admonishment for incorrect answers. Students who are troubled by a “7/10” on the top of a paper may be more prone to give the assignment another shot if they know that score will essentially disappear.
  2. It offers immediate and actionable feedback. There’s no feedback more timely than immediate. Even the hardest working teachers return tests and quizzes the following day, if not several days later. And with the immediate feedback comes suggested instructional how-to videos.

Zaretta Hammond in Culturally Responsive Teaching and the Brain offers a few characteristics of quality feedback:

[Quality feedback] is specific and in the right dose… It is timely… It is delivered in a low stress, supportive environment.

Hammond (2015) p. 103

Hammond also cites research suggesting that students of color in particular often do not receive timely, quality feedback from teachers. I’d recommend checking out the book and especially this section about the types of feedback students receive and what type of feedback they should receive. While KA is not the solution to problems around timely feedback, it is instructive.

There remain countless valid criticisms of Khan Academy. The problems are rote and allow for little in the way of problem solving. It’s anti-social. Left in the hands of a less discerning teacher, it can reinforce negative attitudes about math and about one’s self as a mathematician. Even the timely feedback mechanism has pitfalls: a student can retake tests easily and quickly, which allows them to bypass reflection about the content and why the answers are incorrect.  If KA is a cornerstone of a classroom, I’d have concerns.

But there are elements that we can learn from to make our own instruction better, particularly in the realm of supportive, timely, actionable and low-stress feedback. And for pet drawings

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